Course Topics
- Understand the basic administration skills needed to support ServiceNow CMDB configurations
- Administer ServiceNow
- Data model
- Implementation Best Practice
- Features & Benefits
- CI Class Manager
- Identification And Reconciliation Rule
- Discovery and Normalization
- Reporting & Dashboards
Audience:
- IT Asset Manager
- Software Asset Manager
- ServiceNow Architects
Course logistics:
This instructor-led course allows you to learn from Royal Cyber’s ServiceNow Center of Excellence Team.
Course Schedule
For details, contact [email protected]
Course Prerequisites
- Any PC, you will need a browser (IE, Firefox, or Chrome) that is compatible to access a web-conferencing portal (no plug-ins or Active-x controls are necessary)
- General familiarity with industry terminology, acronyms, and initialisms