Modernizing Data Platforms: How BFSI Leaders Can Drive Efficiency and Innovation

Modernizing Data Platforms
Modernizing Data Platforms: How BFSI Leaders Can Drive Efficiency and Innovation

Sourav Roy

Senior Client Partner

August 30, 2024

Outdated data systems limiting your organization’s potential?
Challenges in banking, financial services, and insurance are extremely bigger these days due to digital transformation. Handling many legacy data systems in BFSI and meeting the growing demands of advanced analytics and real-time decision-making is essential. A significant study found that over 78% of financial services companies are struggling with legacy data systems in BFSI that are impacting their efficiency. Legacy data platforms strain operations and costs. This blog explores the crucial components of data platform modernization, the benefits of a cloud-based Data Warehouse, and what makes banking, financial services, and insurance BFSI (BFSI) innovators use this approach to transform their business landscapes.
Modernizing Data Platforms

The Rush of Data Modernization in BFSI

Many BFSI organizations, which include insurance giants and financial service providers, contend with siloed and outdated data systems that impact accessibility, data quality, and availability. These legacy data systems in BFSI platforms regularly need more robust analytics and decision-making abilities, making it difficult for companies to act fast to market demands or customer inquiries.

Key Challenges Include

  • Siloed Data Systems: Different data systems create jams that result in inefficiencies and slow information retrieval and processing.
  • High Operational Costs: Legacy data platforms are expensive to maintain, take much downtime for version updates and manual interventions, and rely on outdated software.
  • Lack of Advanced Analytics Capabilities: The decision-making become reactive minus proactive using these modern potentialities of real-time data analytics for BFSI.
  • Poor Data Quality Management: Misaligned and incorrect data impede forward-looking efforts and damage customer confidence.
  • Slow Response Times: Older systems rapidly deteriorate in the face of contemporary business requirements, creating customer satisfaction issues.

Case Study: Transforming Data for a Leading Insurance Provider

A leading insurance provider faced challenges with outdated tools, very high operational costs, and data silos. They boarded on a digital transformation in financial services to fix their existing data platform, improve operational efficiency, and provide a unified customer experience.

Challenges Faced

  • Disparate and Siloed Data Systems: Resulted in data quality and reliability issues.
  • High Operational Costs: Reduced power to crunch numbers and create reports.
  • Heavy Reliance on Outdated Tools: Limited agility is required to meet the rapidly changing business needs.

Key Steps in Data Platform Modernization

  1. Data Ingestion and Integration: Leveraging ELT (Extract, Load, Transform) and ETL (Extract, Transform, Load) pipelines, data from diverse sources is seamlessly integrated, simplifying ingestion processes and making data instantly available for analysis.
  1. Data Profiling, Cleansing, and Transformation: High-quality data is critical for informed decision-making. Rigorous data profiling and cleansing processes ensure that ingested data at the granular level is accurate and free of duplicates, providing reliable information for reporting and analytics.
  2. Cloud-Based Data Warehousing: Moving to a cloud-based solution like a Data Vault allows unlimited scalability for larger workloads and user counts. This shift reduces infrastructural costs and supports more analytical data, enabling faster and more precise decision-making.
  3. Data Governance Framework: A strong data governance framework is essential, covering everything from the quality of the data to security and compliance across the organization. Implementing GDPR or CCPA-compliant workflows and organizing data practices streamlines processes while ensuring alignment of lawful requirements for handling personal information with company goals.
  4. 24/7 Managed Services Support: Any modern data platform needs continuous monitoring and support to be successful. These managed services provide high availability, less downtime, and proactive response to technical issues.

Outcomes of Modernization

  • Enhanced Agility and Adaptability: The new data platform helped the organization grow from strength to power with heightened flexibility, ensuring greater agility within its business operations.
  • Improved Resolution Times and Go-To-Market Efficiency: This allowed faster data processing and real-time analytics, which helped the teams resolve issues more quickly, thus enhancing market responsiveness.
  • Seamless Integration with Internal and External Systems: The modernized platform enabled integration with more applications, improving data flow and consistency across the board.
  • Support for Advanced Analytics and Insights: Advanced analytics can now be performed with much less elapsed time on real-time data, offering decision-makers strategic and tactical insights and enabling more informed decisions.
  • Scalability and Cost Reduction: The move to a cloud service reduced infrastructure overheads and allowed the IT team the flexibility required for scaling to support future expansion.
  • Improved Data Quality and Governance: The organization established strict data governance practices to optimize operational efficiency and compliance and ensure data integrity across the board.

Why BFSI Organizations Should Embrace Data Modernization

Modernizing data platforms is not just a technological advancement—it’s necessary to drive efficiency, enhance customer satisfaction, and create a competitive edge. For BFSI organizations, spending in a cloud-based data platform means unlocking the power of data to streamline operations, innovate, and respond to market changes.

In an industry where data is primitive, the advantages of modernization are obvious. By enhancing data analytics competencies, improving data quality, and reducing costs, BFSI companies can guarantee they are well-equipped to face the trials of today’s digital landscape and beyond. This digital transformation in financial services promises a brighter future for the industry.

Royal Cyber: Your Partner in Data Modernization

Royal Cyber provides IT consulting and digital transformation across the globe, specializing in transforming data platforms for BFSI companies. Leveraging over two decades of experience, Royal Cyber utilizes cloud-based data warehouses, AI-driven analytics, and strong data governance frameworks to boost financial services organizations’ efficiency and reduce costs.

Our end-to-end solutions including data integration, profiling, cleansing, and real-time analytics, confirm your data is available and actionable. From planning your data transformation journey to managing and implementing modern data platforms, Royal Cyber partners with you every stage of the way to success.

Don’t let inefficiencies hold you back. Contact Royal Cyber today to discover how our expert data modernization solutions can transform your BFSI operations and drive unparalleled efficiency and innovation. For more information, email us at [email protected] or visit www.royalcyber.com.

Author

Harini Krishnamurthy

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