Ramya Priya Balasubramani
Practice HeadDecember 11, 2024
Home » Blogs » ServiceNow » Now Assist for Sourcing and Procurement Operations S2P
Procurement is a critical function for any organization, yet it often presents challenges that can make the process cumbersome and time-consuming. Employees frequently find themselves unsure of where to begin, navigating a maze of tools, systems, and email communications to procure the products and services they need. This can lead to lengthy forms, manual processes, and a lack of visibility into the status of requests, ultimately costing organizations valuable time and money.
Now Assist for Sourcing and Procurement Operations
- Simplified Sourcing: One of the major hurdles in procurement is aligning requesters’ needs with the right suppliers and products. Users may not be familiar with specific item details or might have unique requirements, often leading to time-consuming searches for suitable options.
- Conversational Intake Experience: Now Assist leverages natural language understanding and machine learning to create an intuitive conversational interface for initiating procurement requests. Whether the request is from a catalog, outside the catalog, or involves specific parameters, the system swiftly identifies the best matches to guide users toward fulfilling their business needs.
- User-Friendly Interaction: Simply articulate what you need in your own words. The system will ask clarifying questions, suggest relevant products and services, compare different suppliers, and help generate requisitions, enabling users to easily find and order the right items without depending on manual processes.
- Streamlined Process: Now Assist not only optimizes the intake process but also improves the experience and satisfaction of requesters. By utilizing natural language, the system gains a deeper understanding of users’ needs and preferences, providing tailored recommendations.
- Informed Decision-Making: Requesters can make better-informed choices based on factors such as quality, price, availability, sustainability, and compliance with corporate policies and regulations.
- Automated Operations: By automating the intake and fulfillment processes, Now Assist for Sourcing and Procurement Operations significantly enhances backend efficiency. Say goodbye to tedious manual tasks like filling out forms and responding to status inquiries.
- Optimized Outcomes: The system helps secure the best deals and terms while resolving any issues that arise, ultimately reducing procurement expenses and improving the quality of user experiences.
Final Thoughts
If you’re interested in learning more about Now Assist for Sourcing and Procurement Operations or would like to schedule a demo or trial, please reach out to us, Royal Cyber. We look forward to demonstrating how Now Assist can transform your procurement experience and outcomes, all on the AI platform designed for business transformation.
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