CASE STUDY
Streamlining Banking ID Number Conversion Process with RPA

Industry | Banking

Technology | RPA

Location | United States

The client, a leading financial services provider in the United States, is committed to financial innovation. They offer a comprehensive range of payment processing, risk management, data analytics, and digital banking solutions designed to enhance member experiences, streamline operations, and drive growth for credit unions of all sizes. By leveraging cutting-edge technology and industry expertise, the client remains at the forefront of financial innovation, ensuring their partners can thrive in an ever-evolving financial landscape. The client was faced with the challenge of converting 6-digit BINs (Bank Identification Numbers) to 8-digit BINs as part of a larger initiative.

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Challenges

Manual Conversion of the Bank Identification Number (BIN)

Tedious and Time Consuming Process

Needed Help Automating the Process, and Monitoring it 24/7

Manual Process was Error-Prone despite Extensive Human Intervention

Key Outcomes
24/7

Bot Operates the Conversion Process

Improved

Monitoring & Reporting

Solutions

Detailed Process Documentation

Programmed Bot for Business Exception Handling

Identified Automation Opportunities

Listed known Application Errors & Reporting Requirements

What Customer Say about RoyalCyber

A big thank you to everyone that worked on the BIN Conversion Project and successfully implemented it. The team did a great job and helped us achieve remarkable efficiency gains through automation. 

Sr. Director

80%

Reduction in Processing Time

Audience

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