Home » Resource » Case Study » Establishing a QA Center of Excellence (CoE) for Home Depot
CASE STUDY
Industry | Retail Services
Service | Test Automation
Location | United States
Home Depot is the world’s largest home improvement retailer with approximately 475,000 orange-blooded associates and more than 2,300 stores in the U.S., Canada and Mexico. The typical store today averages 105,000 square feet of indoor retail space, interconnected with an e-commerce business that offers more than one million products for the DIY customer, professional contractors, and the industry’s largest installation business
Due to the scale of business operations, Home Depo faced inefficiencies in their QA processes, including high manual testing efforts, inconsistent test execution, and a lack of automation. These issues led to delayed releases, increased bug rates, and higher operational costs.
Significant inefficiencies in Quality Assurance (QA) processes as a result of high manual testing
Inconsistent test execution, which led to inconsistent variations in test results
Lack of automation in QA processes further exacerbated the problems
The cumulative effect of these inefficiencies led to delayed releases, increased bug rates, and higher operational costs.
30% Reduced Bug Rate
The decrease in bug rates led to higher software reliability
40% Increase in Test Coverage
Increase in Test Coverage ensured comprehensive validation of software functionality
25% Faster Time-To-Market
Shortened release cycles led to streamlined QA processes and automation.
Conducted a thorough evaluation of the client's current QA process, identified gaps, and recommended a tailored QA strategy, including the adoption of a Test Automation Framework and N-1 approach.
Selected and implemented automation tools, developed a robust Test Automation Framework, and standardized testing processes to ensure reusability and efficiency.
Automated high-volume test cases, integrated automated test scripts into the CI/CD pipeline, and implemented In-Sprint Automation QA to align testing efforts with Agile sprints.
Provided training and skill enhancement programs for the client's QA team, established Quality Gates, and monitored key QA metrics to identify areas for improvement and refine processes.
Our experience with Royal Cyber’s has been quite good. The GoTestPro platform is easy to use and offers a lot of flexibility during testing. It has made our Quality Assurance process a lot smoother, especially with its integration into our CI/CD tools. Additionally, whenever our team faced issues the support team was quick to help.
Director of Information Technology
50%
Increase in Overall Cost Savings
Audience
- Executives, CTOs, Director
- IT Consultants
- Business Analysts
- Project Managers
- IT Project Coordinators
- Architects and Specialists