Industry

Retail Apparel & Fashion

Solution

Salesforce/Klarna

Location

USA

About the Client

Established in 2002 and headquartered in California, the client is an American-based clothing retail eCommerce company. Emerging from a vintage fashion sense and traditional jeans styling, the client has rebuilt the industry-standard sewing machines as per the renovation of the stitching they invented. The client wanted to provide customers with a rich purchasing experience by offering an immersive interface and a spectrum of payment options, including Buy-Now-Pay-Later and Easy Installments.

Business Challenges

Existing checkout process needed improvement by providing flexible and transparent payment options
Required a robust customer base as customers were abandoning carts during checkout
Inability to attract new customers due to the complex checkout process
Lacked flexible buying options, discouraging customers from making a purchase

Business Solution

Implemented the Klarna cartridge to the storefront
Enabled hassle-free native checkout and express checkout configurations
Ensured secure and smoother transactions in no time
Offered fast and frictionless payments to speed up the checkout process
Employed Klarna’s instant and attractive financing options

Key Outcomes

Offered

Personalised Shopping Experiences

Provided

An Additional Alternative Payment Gateway

Enhanced

Sales with Higher Order Value

Increased

Conversions at Express Checkout

Enabled

Branding with Dynamic Klarna Ads

Delivered

Payment Flexibility with Easy Installments

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