CASE STUDY

SAP Commerce Cloud Upgrade from Version 2005 to 2211

Industry | Manufacturing

Technology | SAP

Location | United States

SAP Gold Partner
The client is a leading American instrumentation engineering company headquartered in Norwalk, Connecticut, with its main factory in Bridgeport, New Jersey. They focus on connecting the challenges of their customers to engineers with extensive knowledge that hold a true passion for problem-solving.

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Challenges

The client faced challenges with their existing SAP Commerce Cloud upgrade version 2005, which was nearing the End of Mainstream Maintenance.

The client also required continuous platform support from SAP Commerce Cloud upgrade for deployment and maintenance, which the older version could no longer adequately provide.

This impending EOL (version End of Life) status posed significant risks, including a lack of support, security updates, and potential compliance issues.

Without the upgrade, they risked operational inefficiencies and system reliability issues due to the absence of timely support, updates, and necessary improvements.

Key Outcomes

Enhanced
Capabilities to Manage Promotion Rules
Improved
User Experience and Content Management Efficiency
Enabled
Precise Order Management and Tracking
Ensured
Minimal Downtime and Higher Availability during Deployments

Solutions

To resolve the version End of Life (EOL) issue and ensure continuous support, Royal Cyber's technical team fixed all compilation issues encountered during the upgrade, such as data model changes and bean configurations.

In addressing the maintenance and deployment needs, Royal Cyber upgraded the promotion engine rules and SOLR search engine from 2005 to the 2211 version, enhancing the system's performance and capabilities.

We also tackled all runtime issues by updating the system via the SAP Commerce Cloud Admin Console, ensuring the platform's stability and operational efficiency.

We enabled the CMS OCC according to SAP Commerce Cloud Upgrade Version 2211 specifications, further extending the platform's functionality.

What Customers Say about Royal Cyber

I want to personally thank you and your team for been amazingly responsive, reacting to text messages promptly, to help us push the needle closer to getting the platform upgrade done. A great partner. Thanks once again!

Director of Enterprise Systems

95%

Reduction of Downtime

Audience

  • Executives, CTOs, Director
  • IT Consultants
  • Business Analysts
  • Project Managers
  • IT Project Coordinators
  • Architects and Specialists

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Upgrading SAP Commerce from 1905 to 2011 for an American Rent-to-Own Company