CASE STUDY

Unified Approach to Visibility & Security with ServiceNow Integration


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Industry | Information Services
Technology | ServiceNow
Location | UK

The client is a leading information provider with headquarters in London. They bring together the most profound intelligence across the widest set of capital-intensive industries and markets. They needed real-time records of the threat identified on TrustWave so that they could initiate the corresponding process on ServiceNow.

Industry | Information Services
Technology | ServiceNow
Location | UK

The client is a leading information provider with headquarters in London. They bring together the most profound intelligence across the widest set of capital-intensive industries and markets. They needed real-time records of the threat identified on TrustWave so that they could initiate the corresponding process on ServiceNow.


By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.




Challenges

Keep track of the threats

Mundane manual actions

Threat management process from the third-party tool

Needed real-time records

How We Did It

Risk Management application was built
Create/Update notification
REST-based integration between ServiceNow and TrustWave
Auto revert operations
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Key Outcomes

80%

Manual Work Eliminated

100%

Routine IT Threat Assessment

Work

Plan on Maintenance Testing

Single

Platform Vulnerability Testing and Remediation

IT Director

Manager

IT Infrastructure Services

With Royal Cyber’s ServiceNow Security integration along with TrustWave, managing the lifecycle of Security Incidents was a breeze. We achieved end to end Threat Detection, Security Incident response, and Vulnerability Response.

80%

Reduced all the manual work

Audience

  • Executives, CTOs, Director

  • IT Consultants

  • Business Analysts

  • Project Managers

  • IT Project Coordinators

  • Architects and Specialists

Case Study

Discover How we Unified a Single Platform for Vulnerability Testing and Remediation with ServiceNow Integration

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