ServiceNow Consulting Services

Royal Cyber is a ServiceNow consulting and implementation partner. For over a decade, we have been bringing best-in-class experience, top talent, and an innovative mindset to lead your successful adoption of the ServiceNow Platform.

ServiceNow Consulting Expertise

We specialize in ServiceNow Modules that help businesses optimize their manual, high-touch processes into low-touch workflows

serviceNow ITSM
ITSM
Royal Cyber's consultants specialize in IT service management (ITSM) implementation services. We enhance platform capabilities by seamlessly integrating third-party solutions such as chatbots, mobile apps, and portals.
serviceNow ITOM
ITOM
Our consultants provide IT Operations Management (ITOM) implementation services designed to streamline and optimize your enterprise's entire IT infrastructure.
serviceNow ITAM
ITAM
Royal Cyber's consultants deliver IT Asset Management (ITAM) implementation expertise to effectively manage hardware, software applications, and other IT assets on a unified platform..
CSM
Our ServiceNow-certified consultants specialize in Customer Service Management (CSM) implementation to help enterprises revolutionize their approach to handling customer service requests with the power of AI and ML.
ServiceNow CSM
HRSD
Royal Cyber offers expert ServiceNow consulting for HRSD implementation to accelerate automation and boost productivity in HR departments. This AI-driven self-service module, with robust case resolution features, simplifies HR operations.
Salesforce Cloud Solutions - b2c commerce cloud
IRM (Integrated Risk Management)
Our ServiceNow experts help enterprises of all sizes migrate from GRC (governance, risk, and compliance) to advance IRM using the best practices

ServiceNow Consulting Solutions by Royal Cyber

If you are looking for the tailored IT solutions by premium ServiceNow consulting service portal, you have landed on the right page. The following are our customized ServiceNow solutions:  

ServiceNow Consulting Solutions by Royal Cyber

If you are looking for the tailored IT solutions by premium ServiceNow consulting service portal, you have landed on the right page. The following are our customized ServiceNow solutions:  

Catalog Compliance Checker
Optimize your ServiceNow catalogs with this powerful tool that automates compliance checks, detects non-standard catalogs, and ensures design consistency.
ServiceNow Catalog IQ
Catalog IQ
Take control of your service catalog by gaining actionable insights for efficient resource allocation and streamlining catalog performance.
ServiceNow Catalog plus
Catalog Pulse
Revolutionize your service catalog with automated feedback capture and ensure instant resolutions for enhanced user engagement.
ServiceNow Agile Story Monitor
Agile Story Monitor
Track stories, identify bottlenecks, and accelerate delivery with automated reports for data-driven decisions on your ServiceNow Instance.
ServiceNow Domain Search plus
Domain Search Central
Effortlessly search domain names with smart alternatives in ServiceNow and save time with automated suggestions and seamless custom integrations.
ServiceNow WinOps Pro
WinOps Pro
Boost productivity by automating Windows tasks and streamlining operations to ensure compliance with integrated workflows for ServiceNow applications running on Windows.

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Blog
Enhancing Service Efficiency: Innovations in the ServiceNow Catalog Interface

A key prerogative of the client was to optimize its ServiceNow platform to improve user experience and streamline data discovery processes. This initiative aimed at enhancing the user interface and user experience (UI/UX) of catalog items, addressing existing inefficiencies and aligning with established governance standards.

Blog
Enhancing Database and Middleware Access Requests in ServiceNow for a Healthcare Company

The client is a mid-sized healthcare company operating in the south of the US. The client aimed to optimize its ServiceNow platform by improving its Database and Middleware Access Request processes. The primary goals were to enhance user experience, increase workflow efficiency, and align with best practices in service management.

Blog
Optimizing Database Footprint in ServiceNow For a Healthcare Service Provider

The client is a mid-sized healthcare company operating in the south of the US. The client leveraged ServiceNow for its IT service management faced challenges related to database performance and manageability due to a growing database footprint.

Blog
Transforming Integration with Comprehensive MuleSoft Migration to CloudHub 2.0 with Java 17 for Mattress Retailer

Learn how MuleSoft to CloudHub 2.0 Migration boosted scalability, cost savings, and performance for a mattress retailer. Read the case study.

Our Latest Insights from the World of ServiceNow

Blog
Monitor Workflows Automatically with Splunk + ServiceNow

Splunk is a platform where the machine-generated data from different platforms like websites, devices, and other CIs in the network can be analyzed, searched, and mapped for making sense in real-time.

Blog
End to End Employee Journeys with ServiceNow HRSD

ServiceNow HR Service Delivery improves the employee experience by automating routine tasks, providing tools that help HR Professionals deliver various HR services, and timely communication to employees.

Blog
Enhancing Service Delivery with ServiceNow Predictive Intelligence

Predictive Intelligence for ITSM empowers agents/users with a layer of artificial intelligence across the ServiceNow platform, which helps to resolve tickets faster using different frameworks (Classification, Similarity, Clustering, Regression).

Blog
Get Maximum Value from ServiceNow Software Asset Management

Today’s enterprises are soaring towards digital transformation, and software asset management (SAM) continues to reduce costs for fueling this C-level imperative.

Customer Satisfaction is Our Priority

We’ve been working with Royal Cyber and it has been a great experience so far. We’ve done a lot of enhancements and fixes to our Commerce Cloud, using Salesforce technologies, and we’re really looking forward to launching the new site. Keep up the good work, and looking forward to the future!

Brandon Maskell
Brandon Maskell
Director, Digital Strategy & Analytics

In the time that we have been working with Royal Cyber, we’ve found the Salesforce software and their team to be responsive, we really enjoy the people we work with, and we’re excited about some of the upcoming developments that they have planned for us!”

Anne-Marie Faiola
Anne-Marie Faiola
CEO and Founder

ServiceNow Consulting Solutions: Real Results

We’re Proud of Our Relationships
Royal Cyber’s Salesforce Cloud Quick Launch Packages

Launch your eCommerce storefront with Royal Cyber’s Salesforce Cloud Technologies Quick Launch Packages in 6-8 weeks with Out of the Box (OOTB) features available for Web & Mobile. 

The Trusted ServiceNow Consulting Partner for the most Demanding Enterprise Workflows

Royal Cyber has been consistently recognized as a trusted ServiceNow Premier Partner. Our excellence in workflow automation and service delivery has featured us on Gartner with glowing reviews for our impactful ServiceNow consulting and enterprise implementation efforts. This distinction highlights Royal Cyber's ability to deliver digital transformation across industries, ensuring efficiency, scalability, and compliance.
Having worked with numerous clients in the past with testimonials for exemplary work done, Royal Cyber's focus on aligning ServiceNow solutions with business goals has led to measurable improvements in customer satisfaction, employee productivity, and operational efficiency....

ServiceNow Cloud

From Our Blogs

Blog
Royal Cyber’s InView for Salesforce: Achieve a 360-Degree View

Royal Cyber’s InView for Salesforce: Achieve a 360-Degree View Lala Asif Allana Director of Technology – Salesforce Looking to Add Exponential Value to Your Organization’s Existing Data? Explore More! Royal Cyber’s InView for Salesforce is a solution that helps to analyze, manage, and display data in the form of dashboards. Instead of approaching each data category individually, separately, or sequentially, … Read More

Blog
Launch your Salesforce Site in a Snap

Did you know that eCommerce sales grew by 14.6% in 2019, according to a survey by Digital Commerce 360? While the numbers are still out for 2020, we expect those numbers have skyrocketed due to the pandemic’s closure of shopping malls and storefront retailers.

Blog
Understanding Salesforce’s OmniStudio Data Raptors, Types, and Functionalities

OmniStudio DataRaptors essentially supply data to OmniScripts and Flex Cards from Salesforce and write updates from OmniScripts and Flex Cards back to Salesforce. Typically, they do this via OmniStudio Integration Procedures and are one of the primary components of OmniStudio’s Service Management layer.

Blog
Design your Storefront Pages with Salesforce’s Page Designer Plus

On an average, for a first-time site user, to form an opinion of a website, it takes only about 0.05 seconds. It is in this short period that determines whether the user will stay or leave the website.

From Our Videos

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