ServiceNow HRSD Solutions
Deliver Employee-Focused HR Services Across Your Organization
What is ServiceNow HRSD?
ServiceNow HRSD is a platform that is designed to:
- Streamline employee interactions with an intuitive interface to submit HR requests effortlessly.
- Monitor the status of your HR requests in real-time with ServiceNow HRSD’s transparent system.
- Enable access to HR resources, policies, and essential documents anytime, anywhere with a mobile-friendly platform.
At Royal Cyber, we understand HR’s pivotal role in shaping organizational success. Our ServiceNow HRSD implementation services empower your HR team to streamline processes, enhance employee experiences, and drive efficiency across the entire HR spectrum.
Benefits of ServiceNow HRSD
Unified HR Solutions
Bring together HR case management, employee service center, and other HR services into one integrated platform. Unify your HR processes for better efficiency and collaboration.
Employee Self-Service
Empowers your employees with self-service options. Assists them in finding answers to their HR-related questions, submitting requests, and accessing critical information quickly.
Automation for Efficiency
Automating repetitive HR tasks like employee onboarding automation lets your team focus on strategic initiatives.
Enhanced Employee Experiences
This feature elevates employee experiences with a user-friendly interface and intuitive design. From onboarding to offboarding, it ensures a seamless journey for your workforce.
Analytics and Reporting
Gain valuable insights into your HR processes with robust analytics and reporting tools. It empowers you to make data-driven decisions and continuously improve your HR operations.
Key Features of ServiceNow HRSD
- Employee Service Center: A centralized self-service portal empowering employees to access HR services and information efficiently.
- Issue Auto Resolution: Leverages automation and AI to swiftly address routine employee requests.
- Employee Journey Management: Facilitates end-to-end support for employees, from hire to retire.
- Now Assist: Enhances productivity by providing generative AI experiences on the Now Platform.
- HR Case and Knowledge Management: Streamlines HR workflows and improves employee satisfaction.
- Now Mobile Apps for HRSD: Empowers and supports the workforce from anywhere.
- HR Agent Workspace: Offers a unified portal for service delivery across the enterprise.
- Virtual Agent: Utilizes AI-powered automation to resolve employee requests quickly.
- Universal Request: Provides complete workflows to support employees through complex moments.
- Performance Analytics: Enables data-driven insights for HR processes.
- Predictive Intelligence: Leverages AI to enhance decision-making and optimize HR services.
- Employee Document Management: Digitalizes and organizes employee documents.
- Employee Relations: Supports HR in managing employee relations.
- Alumni Service Center: Aids in maintaining connections with former employees.
- Process Mining: Analyzes HR processes for optimization.
- Workforce Optimization: Enhances HR productivity and employee satisfaction.
ServiceNow HRSD Pricing
- Case and Knowledge Management
- Problem Management
- Now Mobile
- HR Agent Workspace
- Mobile Agent
- Universal Request
- Employee Relations
- Employee Center
- Performance Analytics
- Virtual Agent
- Predictive Intelligence
- Manager Hub
- Now Assist for HRSD
Along with ServiceNow Professional Package Products get:
- Employee Journey Management
- Enterprise Onboarding and Transitions
- Alumni Service Center
- Problem Management
Royal Cyber Offerings for ServiceNow HRSD
Employee Rating Card
Save time and effort with ServiceNow ERC to manage your employees’ entire lifecycle on a seamlessly integrated, cloud-based platform. Our simplified and easy-to-use platform lets you manage your employees’ life cycle from hire to retirement.
ServiceNow HRSD Assessment
Empower smarter ServiceNow decisions: Get a comprehensive ServiceNow HR Service Delivery assessment to optimize processes, reduce costs, and unlock peak performance.
Our HRSD COE (Centre of Excellence)
HR Process Automation
Revolutionize your HR workflows with automation that reduces manual tasks and enhances overall efficiency.
Employee Experience Enhancement
Prioritize employee satisfaction and engagement with intuitive self-service tools and personalized experiences.
HR Analytics and Reporting
Make data-driven decisions with comprehensive analytics and reporting capabilities tailored to HR needs.
ServiceNow HRSD Integration
Seamlessly integrate with your existing HR systems for a unified and cohesive HR environment.
ServiceNow HRSD FAQs
HRSD in ServiceNow is a comprehensive suite of tools and functionalities designed to streamline and enhance human resources (HR) service management. It provides a unified platform for managing HR processes, employee requests, and workforce-related tasks. ServiceNow HR Service Delivery encompasses employee self-service, case management, knowledge management, automation, and analytics. It empowers HR teams to deliver efficient and personalized services to employees throughout their employment lifecycle.
ITSM (IT Service Management) and HRSD serve distinct purposes within an organization:
- ITSM: Primarily focuses on managing IT services, incidents, problems, changes, and service requests. It ensures smooth IT operations, minimizes disruptions and maintains service quality for technology-related functions.
- HRSD: Specifically caters to HR processes, employee inquiries, onboarding, offboarding, and other HR-related tasks. It aims to enhance employee experiences, optimize HR workflows, and provide timely support to the workforce.
ServiceNow HRSD aims to automate the entire HR workflow process; thus, it has use cases across the entire employee lifecycle:
- Streamlining Pre-Hire Process
- Employee Onboarding Automation
- International Travel Management
- New Child Support
- Laptop Upgrade Services
- Employee Promotion
- Relocation Support Services
- Payroll Issue Resolution
- Leave of Absence Management
- Streamlining Offboarding Process
- Alumni Portal Experience