Take Service Delivery To Next Level Performance With Intelligent Data Insights
Take an in-depth view of your organization’s service catalog utilization with Catalog IQ. With a simple and intuitive dashboard, this app identifies the top 10 most used and least used catalogs, offering actionable insights to optimize service fulfillment and system performance. For the most used ServiceNow catalogs, get service requests submitted over various time periods, enabling efficient resource allocation. For infrequently used catalogs, Catalog IQ helps determine which ones should be removed or replaced, enhancing system maintainability.
Why Enterprises Need Catalog IQ
Gain insight into which service catalogs are actually being used, thereby managing and prioritizing catalogs effectively.
Optimize commonly requested catalogs to ensure easy and quick fulfillment.
Say goodbye to cluttered and outdated catalogs that impede on performance.
Make catalog decision-making seamless with data on to guide you every step of the way.
Benefits of Catalog IQ
Improve resource allocation : Focus on the most requested catalogs and optimize fulfillment workflows.
Boost system performance : Identify and remove or replace underutilized catalogs.
Reduce maintenance costs :Target fewer catalogs to manage and maintain.
Data-driven decision making : Catalog management based on clear usage metrics.